Develop a Kano model for a Physician Practive defining normal quality attributes, must-haves and delights.

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Complete Discussion Board 2

Respond to the following questions on Discussion Board 2

1. Develop a Kano model for a Physician Practive defining normal quality attributes, must-haves and delights.

2 Describe the components and purposeof the HOUSE OF QUALITY.

3. Complete Problem 2 on page 78 in Textbook. (Some help: https://www.indeed.com/career-advice/career-development/how-to-calculate-probability)

4. Describe how the Scientific Method should be applied for a performance improvement project. (25 points).