Discussion: Examine Alexa’s skill in ordering drinks from Starbucks.
Discussion Questions:
1. Some people say that chatbots are inferior for chatting. Others disagree. Discuss.
2. Discuss the financial benefits of chatbots.
3. Discuss how IBM Watson will reach 1 billion people by 2018 and what the implications of that are.
Exercises:
1. Compare the chatbots of Facebook and WeChat. Which has more functionalities?
2. Research the role of chatbots in helping patients with dementia.
3. Microsoft partners with the government of Singapore to develop chatbots for e-services. Find out how this is done.